為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

when i try to login on mail.com, i get a "werbung" popup. this does not happen in Google Chrome or I.E. or Opera. What could be the issue? I have deleted Firefox, cleaned system and registry and reinstalled but it happens again.

more options

I am asking on behalf of my wife who clicked a link inside an email from a friend that we now know didn't send it. When using Firefox, when clicking in the login section, a popup starts in the top left of the screen that has a title of "Werbung - mozilla firefox" which contains adverts. when trying to close, it asks "do you want to leave this screen" or "stay on this screen"

I have deleted Firefox from the system, cleaned the system, scanned for viruses and malware using Comodo Internet Securtiy. Restarted the system. Logged in using Chrome, I.E, Opera with no problem. Installed Firefox 4 again. Same issue occurs. Help please

I am asking on behalf of my wife who clicked a link inside an email from a friend that we now know didn't send it. When using Firefox, when clicking in the login section, a popup starts in the top left of the screen that has a title of "Werbung - mozilla firefox" which contains adverts. when trying to close, it asks "do you want to leave this screen" or "stay on this screen" I have deleted Firefox from the system, cleaned the system, scanned for viruses and malware using Comodo Internet Securtiy. Restarted the system. Logged in using Chrome, I.E, Opera with no problem. Installed Firefox 4 again. Same issue occurs. Help please

所有回覆 (1)

more options

I believe that our “Werbung problem” adds an additional second hyperlink to the pop-up window. This second link is activated whenever you trigger a saved hyperlink to a Mail.com site.

I had the same problem and eliminated it by deleting all bookmarks, hyperlinks and automatic links that take firefox to a mail.com address. So I just deleted all bookmarks I had saved for mail.com. I also changed my home page link because it also went to my email at mail.com. I then did a warm boot, opened firefox and re-saved my bookmarks and homepage to the desired addresses. Good luck.