為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My computer has burn4free.exe installed and it is slowing firefox down to a crawl. I have read this is a worm or trojan. how can I remove this program?

  • 3 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 Xircal

more options

I have read that burn4free.exe is a trojan horse or worm and it infects the Windows operating systems and Firefox browser but is very hard to remove by anti-spyware programs. how can I remove it?

I have read that burn4free.exe is a trojan horse or worm and it infects the Windows operating systems and Firefox browser but is very hard to remove by anti-spyware programs. how can I remove it?

所有回覆 (3)

more options

You can remove it with this free AV: http://www.avast.com/free-antivirus-download

Also download the free version of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to eliminate other malware on your system.

more options

Thanks for the suggestions. avast.com looks like a great program and has gotten great reviews, but it didn't find burn4free.exe or identify it as a trojan or worm, which it is. burn4free hides very well so it can't easily be detected it seems. I'm going to try malwarebytes.org next and hope I am successful. My browser performance is so slow and I'm afraid that burn4free is stealing passwords. SpyBot Search & Destroy identified it as a trojan but couldn't remove it. Thanks for the suggestions.

more options

If you don't have any success with Malwarebytes, try this one (also free): Remove Burn4Free