為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have AVG 2011 Free and Firefox will not connect to update server

  • 1 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Firefox 4 tries to update but cannot connect to the update server. I have AVG 2011 Free Version which is not covered in your help page. It does not have the facilities that your suggestions for earlier versions of AVG does (ie anywhere that shows firewall details) I have tried the repair facility but this has not worked either.

Thanks,

Cari

Firefox 4 tries to update but cannot connect to the update server. I have AVG 2011 Free Version which is not covered in your help page. It does not have the facilities that your suggestions for earlier versions of AVG does (ie anywhere that shows firewall details) I have tried the repair facility but this has not worked either. Thanks, Cari

所有回覆 (1)

more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.