為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox will not uninstall.

  • 2 回覆
  • 2 有這個問題
  • 12 次檢視
  • 最近回覆由 Techno_Spice

more options

How do I remove Firefox if it can not be removed via the Control Panel? Firefox will not uninstall. I click "uninstall" in my Control Panel and nothing happens. The program will not go away, even after restarting and trying again.

How do I remove Firefox if it can not be removed via the Control Panel? Firefox will not uninstall. I click "uninstall" in my Control Panel and nothing happens. The program will not go away, even after restarting and trying again.

所有回覆 (2)

more options

Hopefully this article will help you out.

Also, there should be "uninstall firefox" in the start menu entry, under 'Mozilla Firefox'

Let me know :)

more options

That article was unhelpful as that just tells one how to uninstall via the control panel, which I explained I am unable to do. I go there and click uninstall (Win7) and the round "working" circle appears for about a half-second then nothing happens. For whatever reason, Windows can't uninstall the program. I am not having any trouble removing any other programs; I uninstalled and reinstalled a handful of other smaller programs that wouldn't take very long to make sure the Windows uninstall function wasn't broken, and they all uninstalled without a hitch.

There is no uninstall firefox entry in the start menu. I have 2 versions of Firefox installed, 4.0.1 (which is the problematic one) and 3.6.7, which I can uninstall and reinstall without any problems. (I need the older version because a certain website I use is not compatible with the new version.) Neither of them have an uninstall option in the start menu, though both of them have an uninstall folder in the Program Files folder.