為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I am having trouble accessing webmail on TalkTalk (formerly Tiscali) using Firefox 5.0 and TalkTalk tell me there is a compatibility issue?

  • 2 回覆
  • 20 有這個問題
  • 20 次檢視
  • 最近回覆由 davemcq

more options

I had no problem with my previous version of Firefox and I can access my TalkTalk/Tiscali webmail using the latest IE browser. I am able to sign in but cannot access the mailbox contents. When I asked TalkTalk about the problem they have stated the following "If you are unable to access the mailbox using Firefox version 5, then I would like to inform you that there is compatibility issue with Firefox version 5 and Talk Talk webmail, due to which you are getting the above error. You can also try uninstalling the latest version of firefox and then reinstall it to the earlier version to resolve the case." May I assume that between you this difficulty will be resolved? I would prefer to use Firefox and do not wish to revert to IE.

I had no problem with my previous version of Firefox and I can access my TalkTalk/Tiscali webmail using the latest IE browser. I am able to sign in but cannot access the mailbox contents. When I asked TalkTalk about the problem they have stated the following "If you are unable to access the mailbox using Firefox version 5, then I would like to inform you that there is compatibility issue with Firefox version 5 and Talk Talk webmail, due to which you are getting the above error. You can also try uninstalling the latest version of firefox and then reinstall it to the earlier version to resolve the case." May I assume that between you this difficulty will be resolved? I would prefer to use Firefox and do not wish to revert to IE.

被選擇的解決方法

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?

more options

That worked a treat. Thank you very much.