為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 5: reload button is greyed out!

more options

Firefox 5: reload button is greyed out!

This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens.

Screenshot

I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled...

(When I closed it and opened a new page -- the issue returns.)

I didn't have this issue with Firefox 4.

Firefox 5: reload button is greyed out! This happens on Yahoo! (my browser homepage) and even on this site. Note: No URL is displayed when this happens. [http://i54.tinypic.com/20fdkkg.jpg Screenshot] I opened a new browser to get troubleshooting info. Same issue. When I closed the troubleshooting tab, the original page now shows the URL and the reset button is enabled... (When I closed it and opened a new page -- the issue returns.) I didn't have this issue with Firefox 4.

被選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

I might have resolved my issue. When I read the troubleshooting information, I noticed that I still had the "NetExtender" plug-in installed.

This was used to access the VPN at my last job. Since I didn't need it anymore, I deleted it -- and I haven't seen the issue since.  :-)

more options

Please click the Solved It button next to the answer that solved your Firefox support issue, it appears when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.