為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Proxy Problem The proxy server is refusing connections

  • 2 回覆
  • 13 有這個問題
  • 1 次檢視
  • 最近回覆由 Hasan

FrankM12
FrankM12
more options

I run Windows XP. I did have a Cybot backdoor Activity attack intercepted by Norton Internet Security and I used the Norton NPE to remove it from the computer. I do not know if this caused the proxy problem or not.

There is no proxy problem connecting to the internet through Internet Explorer just through Mozilla Firefox.

When Mozilla Firefox tries to connect to the internet I get the following message: 

Firefox is configured to use a proxy server that is refusing connections.
Check the proxy settings to make sure that they are correct.
Contact your network administrator to make sure the proxy server is
working.

In Mozilla I click Tools, options, advanced, network, settings. Under settings Proxy is set on manual, it says that there is no proxy for the figures typed in.

So I click auto detect proxy and I then can connect to internet through Mozilla, however when I log out of the internet, the same proxy server issue is recreated.

What should the Proxy setting be?

I run Windows XP. I did have a Cybot backdoor Activity attack intercepted by Norton Internet Security and I used the Norton NPE to remove it from the computer. I do not know if this caused the proxy problem or not. There is no proxy problem connecting to the internet through Internet Explorer just through Mozilla Firefox. When Mozilla Firefox tries to connect to the internet I get the following message: Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct. Contact your network administrator to make sure the proxy server is working. In Mozilla I click Tools, options, advanced, network, settings. Under settings Proxy is set on manual, it says that there is no proxy for the figures typed in. So I click auto detect proxy and I then can connect to internet through Mozilla, however when I log out of the internet, the same proxy server issue is recreated. What should the Proxy setting be?

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also:

Hasan
Hasan
more options

Try following solutions and whichever setting works, keep it Permanent:

1) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option2 -> Click OK -> OK

2) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option3 -> Click OK -> OK

3) go to Tools Menu -> Options -> Advanced -> Network -> click "Settings..." button infront of Connection -> select option1 -> Click OK -> OK

Check which solution works.