為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox on mac won't update to Firefox 5.0.1 ; just keeps saying it's trying to connect to the server but never does

  • 1 回覆
  • 18 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I have a mac running OS X 10.5.8 I keep getting a pop up to download an update to my firefox browser (4.0.1). When I select update, it tries to connect to the server, but never does. This is been going on for a month.

I have a mac running OS X 10.5.8 I keep getting a pop up to download an update to my firefox browser (4.0.1). When I select update, it tries to connect to the server, but never does. This is been going on for a month.

所有回覆 (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.