為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have NO sound when on a web site but otherwise my sound works

  • 4 回覆
  • 48 有這個問題
  • 8 次檢視
  • 最近回覆由 mightymort

more options

If going on a web site that has a commercial playing , I have no sound at all. But if I do anything else on my computer all my sounds work fine. So if a friend sends me an email with a joke with it or something that has sound to be played, even though it shows there is sound on my computer playing I can't hear anything. It doesn't matter if I'm on my AOL or where ever I just don't have sound that I can hear.

If going on a web site that has a commercial playing , I have no sound at all. But if I do anything else on my computer all my sounds work fine. So if a friend sends me an email with a joke with it or something that has sound to be played, even though it shows there is sound on my computer playing I can't hear anything. It doesn't matter if I'm on my AOL or where ever I just don't have sound that I can hear.

被選擇的解決方法

You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
You will only see the Firefox program in the Mixer if you are on a website that plays sound.
Also check the volume setting for the plugin-container process.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

選擇的解決方法

You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
You will only see the Firefox program in the Mixer if you are on a website that plays sound.
Also check the volume setting for the plugin-container process.

more options

Thanks for trying but this didn't help me. I ave sound for everything except for clips or anything that someone has sound for a replay.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

I wasn't too sure of what I was doing....but I did follow at least some of what you told me to do and I now have sound!!! You were a big help so THANK YOU very much for taking the time to help me out.