為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

the http://www.fafsa.ed.gov/ says I have an incompatible browser, I have the current version. They want 3.5 or 3.6, what is the current version?

  • 1 回覆
  • 27 有這個問題
  • 1 次檢視
  • 最近回覆由 SafeBrowser

more options

Here is the msg I get when I try to use their site - Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x Windows Vista - Mozilla Firefox 3.5.x and 3.6.x Windows 7 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.4 - Mozilla Firefox 3.6

Instructions for upgrading Mozilla Firefox browser:

   Click this link to access http://www.mozilla.com/firefox.
   Click the "Download Firefox" button.
   We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.

I am using Windows XP and I have the current version of Firefox.

Here is the msg I get when I try to use their site - Supported Mozilla Firefox browsers: Windows XP - Mozilla Firefox 3.5.x and 3.6.x Windows Vista - Mozilla Firefox 3.5.x and 3.6.x Windows 7 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x Macintosh Operating System 10.4 - Mozilla Firefox 3.6 Instructions for upgrading Mozilla Firefox browser: Click this link to access http://www.mozilla.com/firefox. Click the "Download Firefox" button. We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly. I am using Windows XP and I have the current version of Firefox.

所有回覆 (1)

more options

Current version is Firefox 5.0.1, which you have installed.

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed Firefox 5.0.1 for everything else. Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your Firefox 5.0.1 settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins: