I click on the desktop icon and Firefox fails to open
The sandglass appears for five seconds and then disappears. Firefox fails to open.
Grateful your advices
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This is exactly the problem I have. I'm sorry I have no answer - I don't think I've ever had anything like that happen to me before. Hoping someone else knows...
I did seem to find a solution, though I don't know how...
Problem solved when I inadvertently reloaded ver. 6. I did not uninstall previous version, and I somehow ended up at ver 2.0 for awhile! Managed to delete that and eventually ended up at a working broswer -though not entirely sure what happened. (It also asked me to update Flash, which I had just done yesterday, but did again...)
I thought I had lost the bookmarks, but using the import bookmarks button, I could use the ones from several days ago.