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The download window opens but it is blank.

  • 2 回覆
  • 2 有這個問題
  • 32 次檢視
  • 最近回覆由 Picaroon

Picaroon
Picaroon
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When I download a file, the Download window opens, but no file details appear; it stays blank. To access the downloaded file, I have to open it from my Downloads file in Documents. This quirk showed up out of the blue one day, I have no idea why. Otherwise, this version of Firefox has been running smoothly since I installed it.

When I download a file, the Download window opens, but no file details appear; it stays blank. To access the downloaded file, I have to open it from my Downloads file in Documents. This quirk showed up out of the blue one day, I have no idea why. Otherwise, this version of Firefox has been running smoothly since I installed it.

被選擇的解決方法

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Also check:

  • Tools > Options > Privacy > History: "Remember download history"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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選擇的解決方法

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Also check:

  • Tools > Options > Privacy > History: "Remember download history"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Picaroon
Picaroon 提出問題者
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Worked slick, thanks for the help