為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I can no longer download and save files. They are now saved with a ".part" suffix that I can not use or open. What happened, I used to do this all the time?

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Micha2u

Micha2u
Micha2u
more options

Downloads seem to be happening normally at first but the file shows up with a file extension of ".part" that I can not use or open. If I refresh the folder where it was downloaded to, it disappears as though it wasn't there at all.

I used to do this and it just yesterday started to give me problems. It doesn't seem to matter what file type I do this with as PDF, MP3 and EXE files have all shown this problem.

Please help!

Downloads seem to be happening normally at first but the file shows up with a file extension of ".part" that I can not use or open. If I refresh the folder where it was downloaded to, it disappears as though it wasn't there at all. I used to do this and it just yesterday started to give me problems. It doesn't seem to matter what file type I do this with as PDF, MP3 and EXE files have all shown this problem. Please help!

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also "Disable virus scanning in Firefox preferences - Windows"

Micha2u
Micha2u 提出問題者
more options

Thanks...that seemed to have put a BandAid on my download problem. I recently upgraded to AVG Free 2012 and that seems to be the source of my new downloading problems.