為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Updater is not connecting to update server, unable to dowload new version of Firefox.

  • 2 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 coke1349

more options

Every time when I'm prompted to upgrade to a new version of Firefox, the updater refuses to connect to the update server. When downloading it manually I get a message that says "Unknown disk image". What to do? As it is a security update it would be nice to get it downloaded...

Every time when I'm prompted to upgrade to a new version of Firefox, the updater refuses to connect to the update server. When downloading it manually I get a message that says "Unknown disk image". What to do? As it is a security update it would be nice to get it downloaded...

被選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thanks for the help, appreciate it!