為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

can't open starter page

more options

open Mozilla Firefox Google page comes up followed by a blue screen and every thing freezes, I can't open or close anything no desktop icons, nothing. I have to go back to start and before the blue screen starts go to bookmark and hit msn.com. when I close down msn, the blue screen comes back. I shut down the computer start the next day the Google and the blue scree come back

open Mozilla Firefox Google page comes up followed by a blue screen and every thing freezes, I can't open or close anything no desktop icons, nothing. I have to go back to start and before the blue screen starts go to bookmark and hit msn.com. when I close down msn, the blue screen comes back. I shut down the computer start the next day the Google and the blue scree come back

所有回覆 (1)

more options

Why are you not using latest firefox 7?