為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Fafsa site says firefox is incompatable even after upgrade

more options

I'm trying to apply for financial aid for college... the Fafsa.ed.gov website that I NEED to use to get to college. It loads the homepage of the site but when I click the "get started" button it comes up with an error saying I'm using an incompatible browser, it claims that updating to the latest version should fix the problem. I've upgraded firefox and the site still says it can't load. Am I missing a step in the setup for an upgrade? I ran the program and then restarted firefox when prompted.

I'm trying to apply for financial aid for college... the Fafsa.ed.gov website that I NEED to use to get to college. It loads the homepage of the site but when I click the "get started" button it comes up with an error saying I'm using an incompatible browser, it claims that updating to the latest version should fix the problem. I've upgraded firefox and the site still says it can't load. Am I missing a step in the setup for an upgrade? I ran the program and then restarted firefox when prompted.

所有回覆 (2)

more options

According to https://fafsa.ed.gov/FAFSA/app/errors?page=incompatibleBrowser they do not yet support the new Firefox versions. Unfortunately you either need to use an old version of Firefox (3.6.23), or a different browser.

Your tax dollars at work ;-)

more options

Install Firefox Portable Edition 3.6.23 to your hard drive to use at that FAFSA website. The Portable version won't affect your Firefox 7.0.1 installation at all.

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36