為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

When last up-graded I keep getting alot.com coming up instead of firefox this is despite down-loading from Mozilla site, how do I get rid of this problem

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 rbillings

blackrockguy
blackrockguy
more options

I have always used Firefox with no previous problems, but when up-grading to the latest version I suddenly started to get the site Alot.com coming up instead of Firefox, I have deleted ALL Firefox references and down loaded it again from the Mozilla site but still get Alot.com, I have NEVER used this site and had never heard of it until this problem. How do I get rid of this?

I have always used Firefox with no previous problems, but when up-grading to the latest version I suddenly started to get the site Alot.com coming up instead of Firefox, I have deleted ALL Firefox references and down loaded it again from the Mozilla site but still get Alot.com, I have NEVER used this site and had never heard of it until this problem. How do I get rid of this?

所有回覆 (1)

rbillings
rbillings
more options

Hi blackrockguy-

I'm not familiar with Alot.com, but it does sound like you have an unwanted install. I would recommend following these steps to completely remove your current version and upgrade to the most recent version of Firefox:

  • Get the latest version: http://www.mozilla.org/en-US/firefox/new/
  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.
  • Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
  • Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Hope that helps!