Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

FASFA wesite is incompatible and says I need 3.5x or 3.6x version

  • 3 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 SafeBrowser

more options

I have an email that my FASFA was completed and the report was ready however when I go to the FASFA site now it says that it is incompatible with my version of Firefox and that I need 3.5x or 3.6x version. I tried to download and it says it still incompatible. HELP!

I have an email that my FASFA was completed and the report was ready however when I go to the FASFA site now it says that it is incompatible with my version of Firefox and that I need 3.5x or 3.6x version. I tried to download and it says it still incompatible. HELP!

所有回覆 (3)

more options

The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.

You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

more options

I want to go back. My virus protection is also incompatible. I use Avast so are some of my other extensions. I do not like it. I want to put it back the way it was. It is also running slower. I do not like it. How do I put it back?

more options

"My virus protection is also incompatible. I use Avast..."

What version of Avast? Free Antivirus? Internet Security?

"...so are some of my other extensions..."

Please reply with a list of the non-compatible/non-working extensions (name and version number). Add-ons > Extensions.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.