為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Every time I open I get I get Crash Reporter. Will not open Firefox

more options

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

所有回覆 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: