為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Since the last update for Firefox, I'm getting web pages opening while I'm on line that I didn't request.

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 tonyromeo

more options

They are ads and some are labeled as malicious by my Avast anti virus program. I've disabled pop ups. These are full pages tht appear behind the page I'm on. I'm aware of it when I look at my toolbar at the bottom of the Firefox page and see the "shadow of a second Firefox", like when you have Firefox opened twice. I'm running Windows 7 Home Premium.

They are ads and some are labeled as malicious by my Avast anti virus program. I've disabled pop ups. These are full pages tht appear behind the page I'm on. I'm aware of it when I look at my toolbar at the bottom of the Firefox page and see the "shadow of a second Firefox", like when you have Firefox opened twice. I'm running Windows 7 Home Premium.

所有回覆 (2)

more options

Sounds like Malware in your PC.

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com

more options

Sounds like you have picked up some malware to me, have you run a full scan with Avast and/or an anti-malware program like Malwarebytes? http://www.malwarebytes.org/

Ok...I see the solution has been posted before I posted this reply.

由 tonyromeo 於 修改