Hi, Please try quitting Firefox via '''File''' ('''Alt '''+ '''F''') > '''Exit''' or click the '''Firefox '''button on the top left and '''Exit''' and wait a few seconds. Some audio/video plugins or add-ons may delay the process by a few seconds more. Also after quitting Firefox, try opening the Task Manager (Ctrl + Shift + Esc), click the '''Processes''' tab and right-click '''plugincontainer.exe''' and End Task and see if it helps. ............................................................................................................................... Useful links: [https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options] [http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config] [http://kb.mozillazine.org/About:config_entries about:config Entries] [https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info [https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts] [https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins] [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] [https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands] [https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting] [https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading] [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions] [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes] [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins] [http://kb.mozillazine.org/Testing_plugins Testing Plugins]

Worked like a charm. thank you

You are welcome :)

I recently experienced the same problem and determined it was my skype add on that was doing this. I disabled the add on and now it works fine.