為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Downloaded 9.0.1 firefox will not open

  • 1 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 Vivek

more options

Downloaded Version 9.0.1 to replace 7.0.1 and when I attempted to open Firefox, the following error message came up:

This application has failed to start because MOZCRT19.dll was not found. Re-installing application may fix problem.

Re-installed - no help, Microsoft internet search for fix - no help

Downloaded Version 9.0.1 to replace 7.0.1 and when I attempted to open Firefox, the following error message came up: This application has failed to start because MOZCRT19.dll was not found. Re-installing application may fix problem. Re-installed - no help, Microsoft internet search for fix - no help

所有回覆 (1)

more options

Hi,

I think MOZCRT19.dll is not used anymore and it doesn't come with the latest Firefox installer. Please try uninstalling Firefox and delete the Firefox installation folder Computer > ?\Program Files\Mozilla Firefox or Computer > ?\Program Files (x86)\Mozilla Firefox before installing the new one. When uninstalling do not enable the option to delete profile and preferences. You may also want to take a backup of your Firefox Profile Folder & Files which is separate from the installation folder and stores bookmarks, passwords etc.

https://www.mozilla.org/en-US/firefox/new/

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

由 Vivek 於 修改