Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Macca3

more options

Firefox was working yesterday until late in the afternoon and then today I am unable to open it all. How can I get it working again without losing all my bookmarks?

Firefox was working yesterday until late in the afternoon and then today I am unable to open it all. How can I get it working again without losing all my bookmarks?

被選擇的解決方法

Thank you very much for your reply. I removed firefox as you suggested and then reinstalled it and happily have still got all my bookmarks. I am most grateful to you.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Have you used add/remove program from control panel? When removing firefox it ask you if you want to keep your data....select yes remove firefox and then reinstall firefox. I have used this many times and never lost any bookmarks or add ons.

more options

選擇的解決方法

Thank you very much for your reply. I removed firefox as you suggested and then reinstalled it and happily have still got all my bookmarks. I am most grateful to you.