為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 AliceWyman

more options

Please help! My computer crashed yesterday which I think was caused by a firefox update. Now I can't get back on to firefox at all - every time I try to open it I get the crash box and can't even try to start it in safe mode :o(

Please help! My computer crashed yesterday which I think was caused by a firefox update. Now I can't get back on to firefox at all - every time I try to open it I get the crash box and can't even try to start it in safe mode :o(

所有回覆 (1)

more options

Can you start in Firefox Safe Mode by holding down the Shift key while doubleclicking the Firefox icon? When you see the "Firefox Safe Mode" window, click "Continue in Safe Mode".

If Firefox runs in Safe Mode, try the suggestions in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article (get a crash report ID and post it here to get help with the crash) or, for self-help, see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

由 AliceWyman 於 修改