為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 9.0.1 freezzes

  • 1 回覆
  • 3 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

more options

Firefox 9.0.1 doesn't crashes but freezes very often even in safe mode (without the add-ons) and it's impossible to edit a crash report. The only way to get out of this situation is to kill the process. It seems to appear when there's a flash-videos in the pages I'm visiting. All my add-ons are up to date and I tried to apply all the advices I found in your help pages. This trouble shooting doesn't appear when I visit the same pages with GoogleChrome. I use Win7 sp1 and firefox didn't have this troubleshooting before the 9.0.1 update.

Firefox 9.0.1 doesn't crashes but freezes very often even in safe mode (without the add-ons) and it's impossible to edit a crash report. The only way to get out of this situation is to kill the process. It seems to appear when there's a flash-videos in the pages I'm visiting. All my add-ons are up to date and I tried to apply all the advices I found in your help pages. This trouble shooting doesn't appear when I visit the same pages with GoogleChrome. I use Win7 sp1 and firefox didn't have this troubleshooting before the 9.0.1 update.

所有回覆 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See also: