為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have a windows crash report for a hang that did not generate a crash reporter item. Is there anything I should do with it?

  • 5 回覆
  • 3 有這個問題
  • 3 次檢視
  • 最近回覆由 Matt

more options

Thunderbird crashed, or at least hung. Closed the program using task manager and windows generated a crash report. Crash reporter did not. Is there anything I should do with this, or does Microsoft send them on to Mozilla?

Thunderbird crashed, or at least hung. Closed the program using task manager and windows generated a crash report. Crash reporter did not. Is there anything I should do with this, or does Microsoft send them on to Mozilla?

所有回覆 (5)

more options

Sorry, this is the Firefox support forum. Thunderbird support is over here.
http://www.mozillamessaging.com/en-US/support/
or here:
http://forums.mozillazine.org/viewforum.php?f=39

more options

my bad, I am having both Firefox and Thunderbird crashes. I typed the wrong application. So just pretend it says Firefox.

more options

That looks like a problem with a plugin, probably Flash.
The first report has a Flash signature and the second report also is plugin related.
Those reports are older (Jan 15).

Do you have any more recent reports?


See:

more options

Might I point out that the question I asked was not about submitted crash reports. It was about the windows crash reports, MDMP and HDMP files generated by Windows following a hang in which no crash report was generated by Firefox.