We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

restore session window tabs blank

  • 1 回覆
  • 1 有這個問題
  • 13 次檢視
  • 最近回覆由 cor-el

more options

Please Help Me Restore/Recover/Re-Open Windows and Tabs after a crash.

I use Firefox 9.01

After a crash, I restart, and get the usual Restore Session, and "Well, this is embarrassing" screen. BUT none of the windows or tabs that were open when FF crashed are listed — its blank . . . . and the Restore button is grayed out.

In my profiles folder I have the following sessionstore files in my "ya80al6u.default" folder in my "profiles" folder:

sessionstore22Dec2009.js (156 KB) sessionstore-01.js (20,544 KB) sessionstore-2.js (0 KB) sessionstore.bak (90,500 KB) sessionstore.js (90,500 KB) sessionstore_22_01_10.js (9,098 KB)

I try shutting down, and re-opening Firfox but this doesnt help.

I would greatly appreciate any help on this, thank you.

Please Help Me Restore/Recover/Re-Open Windows and Tabs after a crash. I use Firefox 9.01 After a crash, I restart, and get the usual Restore Session, and "Well, this is embarrassing" screen. '''''BUT none''''' of the windows or tabs that were open when FF crashed are listed — its blank . . . . and the Restore button is grayed out. In my profiles folder I have the following sessionstore files in my "ya80al6u.default" folder in my "profiles" folder: sessionstore22Dec2009.js (156 KB) sessionstore-01.js (20,544 KB) sessionstore-2.js (0 KB) sessionstore.bak (90,500 KB) sessionstore.js (90,500 KB) sessionstore_22_01_10.js (9,098 KB) I try shutting down, and re-opening Firfox but this doesnt help. I would greatly appreciate any help on this, thank you.

所有回覆 (1)

more options

What are the file dates of the other sessionstore files?

The presence of sessionstore-##.js temp files with a number usually indicates that Firefox wasn't able the remove the main sessionstore.js file.

The previous session should be in sessionstore.js and sessionstore.bak, the latter to make it possible to restore the previous session at any time during the current session.


You only get the "Well, this is embarrassing" screen if Firefox has crashed and restoring that crashed session caused another crash to happen. If all the tabs are empty then that sounds like a corrupted sessionstore file.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: