Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firefox crashes when I click an email link

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt_G

crystalstorm
crystalstorm
more options

When I click on an email link, like responding to a craigslist ad for example, firefox freezes then closes. I checked my mail applications and it's set to open thunderbird. I even changed it to have it ask me first, and it still crashes. Please help!

When I click on an email link, like responding to a craigslist ad for example, firefox freezes then closes. I checked my mail applications and it's set to open thunderbird. I even changed it to have it ask me first, and it still crashes. Please help!

所有回覆 (1)

Matt_G
Matt_G
more options

Hey crystalstorm,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!