Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Can't access Fishpond.com.au

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 zac1

zac1
zac1
more options

Have tried numerous times to access Fishpond.com.au but I keep getting an error message telling me it is unable to connect.

The crazy thing is out of the blue I will click on the link one day and it will access, log out, try the next day and get the same error message. So that tells me it can log in at times but most of the time I can't. Can anyone help as Firefox is useless when it comes to getting help from them.

Have tried numerous times to access Fishpond.com.au but I keep getting an error message telling me it is unable to connect. The crazy thing is out of the blue I will click on the link one day and it will access, log out, try the next day and get the same error message. So that tells me it can log in at times but most of the time I can't. Can anyone help as Firefox is useless when it comes to getting help from them.

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
zac1
zac1 提出問題者
more options

Thanks cor-el I did as you have described above I pressed and held the shift key and left clicked the reload button but nothing happened. I cleared the cache I went to remove the cookies from sites causing problems but I could not see any that related to Fishpond so I just deleted them all. I reloaded the Fishpond page and had the same error message, since I started to use Firefox I have had no real problems with it till now, I went on a website called "down for everyone or just me" and it said that it is just me and that Fishpond is up, I know there is no issue with Fishpond so it is obviously something from Firefox.