為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

PC crashes with BOD when uploading a file using Firefox to my iPad

  • 2 回覆
  • 2 有這個問題
  • 9 次檢視
  • 最近回覆由 htpbreewel

more options

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

PC crashes with BOD when uploading a large file via WiFi to my iPad and using AVPlayerHD on the iPad. Due to crash there is no Firefox error report, just the Windows 7 crash dump. Only the combination Firefox on PC and AVPlayerHD on iPad causes this crash. Any other combination on PC and iPad works. Examples: Firefox on PC and iFile on iPad works ok. Google Chrome on PC works with all programs on iPad. Firefoc on PC and AVPlayerHD on iPad crashes.

被選擇的解決方法

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

So you get a Blue Screen of Death on your Windows Machine? Do you have the exact Error codes that appear when you get this Blue Screen?

Blue Screens usually mean you have an issue with a driver, hardware or viruses on your PC, not with Firefox. I would try running an analyzing program such as http://www.resplendence.com/whocrashed, and see if it can tell you what triggered the crash. Also, make sure all your drivers are up to date on your computer (especially graphics driver: Upgrade your graphics drivers to use hardware acceleration and WebGL), and check for viruses (Troubleshoot Firefox issues caused by malware).

After that, if you still are getting the blue screen and who crashed doesn't help, I'd say to try testing your RAM with a utility such as http://www.memtest.org/

more options

Thank you for your reply. After updating the Intel WiFi driver with the help of Driver Genius Pro the problem did not occur any more. Strange that Windows Update did not come up with this driver.

Problem solved