為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox constantly crashes on startup

  • 3 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 John99

more options

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date.

Safe-mode Crash ID:

Firefox is continually crashing on me. It opens for a few seconds to tell me it can't open my tabs, and then crashes. My Mac OSX is up-to-date, and I ran a virus scan yesterday (before I started having problems with Firefox) and it found nothing. I've tried launching Firefox in safe mode, but still have the problem. I've set up Firefox for automatic updates, so I believe it's up-to-date. Safe-mode Crash ID:

所有回覆 (3)

more options

Following are your Crash Reports based on their adjacent Crash IDs & Crash Signatures

  1. Crash ID -> bp-dfd1dde6-41a4-4c91-9b91-4d8972120522
  2. Crash ID -> bp-7a6e75f0-7fe2-4324-ae8c-e21552120522
  3. Crash ID -> bp-01d08c74-215f-49e4-a8a3-d28cb2120522 & bp-20ef6da2-fef0-48b1-be80-3c82b2120522

Perform the suggestions mentioned in the following article:

Check and tell if its working.

由 Hasan 於 修改

more options

I had this problem, system restore didn't help, and and nothing else would work. Fortunately I learned how important it is to back up files and bookmarks, so I reformatted and restored everything. It was the only solution. Back up everything in future.

more options

If you reformat the hard disk drive you may need to first of all back up a bit more than just Firefox's files and bookmarks. Little things like the OS and everything else are destroyed by reformatting. Definitely a last resort for most users. (Of course multiple partitions or multiple drives may be in use).