為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Upgraded To OSX Lion And Cannot Retrieve My Info From Sync...Not Designed To Do This?

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

Jibberish18
Jibberish18
more options

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

I'm confused as to what Sync can do. Can Sync uploaded your previous info BACK to you if you install another operating system for example? Or is it made simply to store whatever information you tell it to and nothing else? I just installed OSX Lion on my Macbook and I could not retrieve my old Sync Info from OSX Snow Leopard. I followed instruction on how to receive a new recovery key and all this seemed to do was upload my newest info into sync and override everything. I'm confused. Can someone clear this up for me? Thank you.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should always backup the recovery key because that key is used to encrypt your data before sending it to the server.
Your data is removed from the Sync server as soon as you reset or change the recovery key.
You can request to send a new password to your email address in case you lost that, but your recovery key can't be recovered unless there are still other devices synced.