Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I fix this error? The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.

  • 7 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 dubmango

more options

I have tried numerous solutions being posted in this support forum. I went in and deleted my places.sqlite file so that it created a whole new profile. I then tried to restore my bookmarks, and nothing happened. I went in and discovered I had a places.sqlite.corrupt file. As suggested by one of the links provided in other articles, I deleted the other places.sqlite files, and then renamed the corrupt one as just places.sqlite. I restarted firefox and still nothing.

Please don't just copy and paste the links to the two articles that have no yet helped me. I need to find out how to fix this because I had a lot of important information in my bookmarks!

I have tried numerous solutions being posted in this support forum. I went in and deleted my places.sqlite file so that it created a whole new profile. I then tried to restore my bookmarks, and nothing happened. I went in and discovered I had a places.sqlite.corrupt file. As suggested by one of the links provided in other articles, I deleted the other places.sqlite files, and then renamed the corrupt one as just places.sqlite. I restarted firefox and still nothing. Please don't just copy and paste the links to the two articles that have no yet helped me. I need to find out how to fix this because I had a lot of important information in my bookmarks!

被選擇的解決方法

You shouldn't copy places.sqlite if you had problems with the history or bookmarks.

You will have to restore the bookmarks from a JSON backup in the bookmarkbackups folder that has all your bookmarks.

從原來的回覆中察看解決方案 👍 0

所有回覆 (7)

more options

Hi,

You can try creating a new profile, copy the bookmarkbackups folder from the old profile to the new and Restore a dated backup via Firefox Bookmarks (Alt + B) > Import and Backup on the new profile.

To open the profile folder within Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder

Firefox Profile Folder & Files

You can also try to Reset Firefox on the old (previous) profile via Help (Alt + H) > Troubleshooting Information.

more options

Did you try to delete all places files as suggested?

Doing that should Firefox use a JSON backup in the bookmarkbackups folder to rebuild the bookmarks.

Which security software (firewall, anti-virus) do you have?

more options

Yes, I did. I have AVG.

more options

I tried creating a new profile and moving the bookmarks folder from my old profile to my new one, but I wasn't able to restore the bookmarks. Now that I have a new profile, it seems to have fixed the history issue. Before, it wasn't saving any of the pages I had been to, but now it is.

If you only you all could help me recover my bookmarks!

more options

If the Vista version has the Previous Versions you could try to Copy and use a working older version of the places.sqlite file or the bookmarksbackup folder.

You can also try to run chkdsk. Turning off AVG for a few minutes may also help.

more options

選擇的解決方法

You shouldn't copy places.sqlite if you had problems with the history or bookmarks.

You will have to restore the bookmarks from a JSON backup in the bookmarkbackups folder that has all your bookmarks.

more options

So I copied the bookmarksbackup folder from my old profile to my new profile. And then I restored my bookmarks from a way older file than I tried before, and it worked! Thank you all!