為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't install the Adobe Flash update

  • 3 回覆
  • 32 有這個問題
  • 2 次檢視
  • 最近回覆由 Alice_85

more options

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one.

Should I try uninstalling Flash player, and then reinstalling?

Thanks.

I now know that I need to install the 11.3.300.262 version of Adobe Flash, but no matter what I do, it only seems to install the 11.3.300.257 update...even when it says it's the former one. Should I try uninstalling Flash player, and then reinstalling? Thanks.

由 Alice_85 於 修改

被選擇的解決方法

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

選擇的解決方法

Yes, uninstall your current Flash Plugin installation before trying to install the newest version.

more options

Additionally, you can try to determine the actual version by right-clicking on a Flash video > About. You can also check Windows Control Panel > Flash Player > Advanced.

Please also see this.

Adobe Flash forum

由 dumdidadida 於 修改

more options

Thank you, both. It looks like the proper versions are now running on IE and Firefox. Adobe Flash did crash on me a few times in Firefox (on the 11.3.300.262 update). So I restarted my computer...it may have been a bit overwhelmed with all the updates I threw on it. Hopefully that will fix the issue.

由 Alice_85 於 修改