為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

setup sync on new computer

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 robdam1001

more options

OLD PC died. Trying to setup FF sync on new PC but every time I sign in to my existing sync account all I get is the pair device option. I don't want to pair a device, I just want to link my new pc to my sync account so I can start syncing again.

OLD PC died. Trying to setup FF sync on new PC but every time I sign in to my existing sync account all I get is the pair device option. I don't want to pair a device, I just want to link my new pc to my sync account so I can start syncing again.

所有回覆 (2)

more options

You need three things to connect a new "device" to an existing Syn account.

  1. Account username
  2. Password
  3. Sync Key / Recovery Key or "Pair key"

If you are lacking your Sync Key / Recovery Key or can't open Firefox on your old PC to retrieve the "pair key", you won't be able to connect to your Sync account to get your data.

You need to use that "Pair a device" option to setup Sync on the new PC, or use the link in that window for I don't have the device with me - in that case you need your Sync Key / Recovery Key.
https://support.mozilla.com/en-US/kb/find-code-to-add-device-to-firefox-sync

more options

Thx for your reply but that's pretty lame. My account is useless to me now since I cannot access my old DEAD PC.