為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

why can't I enter codes to sync?

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

I have installed Firefox on my Android phone with no problem. When I go to sync with my mac, I get codes, just as shown in the walk-thru. On my phone I also have a code. On neither device can I type in a code, overwrite what is there, nor is there a place to enter a "new" or alternate code. My computer also says that I already have an account set up, yet when I try to use a recovery key (several times) it says "invalid key". I have then tried to update the key, or get a new key, to no avail. I know it is not this hard!!!

I have installed Firefox on my Android phone with no problem. When I go to sync with my mac, I get codes, just as shown in the walk-thru. On my phone I also have a code. On neither device can I type in a code, overwrite what is there, nor is there a place to enter a "new" or alternate code. My computer also says that I already have an account set up, yet when I try to use a recovery key (several times) it says "invalid key". I have then tried to update the key, or get a new key, to no avail. I know it is not this hard!!!

所有回覆 (1)

more options