為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have an outdated version of Flash player /plugin as well as the latest version How do I remove the outdated versions ?

more options

since updating FF to version 15 Flash player plug in has crashed and I can only watch videos/ listen to radio prgrammes with IE. I checked FF trouble shooting and I have 2 versions of Flash installed version 9 and version 11. Will uninstalling version 9 solve the problem and how do I do that please ?

since updating FF to version 15 Flash player plug in has crashed and I can only watch videos/ listen to radio prgrammes with IE. I checked FF trouble shooting and I have 2 versions of Flash installed version 9 and version 11. Will uninstalling version 9 solve the problem and how do I do that please ?

被選擇的解決方法

You're probably better off using the Adobe Flash uninstaller to get rid of all Flash files, and then re-install the latest version.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

選擇的解決方法

You're probably better off using the Adobe Flash uninstaller to get rid of all Flash files, and then re-install the latest version.

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

more options

You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of plugins on the about:plugins page.

It is best not to leave that pref set to true as it exposes that full path to web servers via the navigator.plugins object, so reset that pref to false after you are done with the about:plugins page.

See "Manually uninstalling a plugin":

more options

Many thanks , that did the trick and everything is now working OK, but strangely, when I look in the Plugins folder, both Flash versions are still there, versions 9 & 11. I don't know which version I'm using but whatever it is , it's working fine. Thanks again

more options

Thank you for your reply; I used the information in the 1st reply that I got which solved my problem, but your information was very helpful. Thanks again.