為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

HOW DO YOU RESYNC?????????? "your information is backed up to our online database for safekeeping" P O S

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 decab

more options

My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information????????

i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information???????? i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

所有回覆 (2)

more options

Do you know the email address you used when you originally set up Sync?

Do you know the password for that account?

Do you have the Sync Key / Recovery Key?

You need all three to set up the new device with your current Sync account.

BTW, Sync isn't really intended as a backup media, it is designed to synchronize Firefox data across multiple devices.

more options

I know the password / email but i dont believe i have the other.

Well if that is all its meant for they should not say all your information is backed up securely