為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My persona stays the same no matter what I try to do...

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

I have been trying to change my persona to a Halloween persona. I do the appropriate things and press the "wear it" button but the persona stays the same and does not change. Am I doing something wrong??

I have been trying to change my persona to a Halloween persona. I do the appropriate things and press the "wear it" button but the persona stays the same and does not change. Am I doing something wrong??

所有回覆 (3)

more options

Hi,

If a horizontal notification bar appears below the location (address) bar or tab bar you can try to Allow it.

Customizing

If the problem persists, you can also Reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Hello mfoster, try to undo your current Persona design and then "wear" the new one.

thank you

more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.