We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I lost all history, bookmarks and plugin's when I disabled plugins and reset Firefox

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I tried to install a java plugin and it didn't work because it said Firefox had disabled it. I then stupidly disabled all plugins and reset Firefox. Now all my history, bookmarks, favorites and website addresses and information is gone. It also changed my homepage from msn to Firefox but I have managed to reset that. But I am lost without my website address and bookmarks.

I tried to install a java plugin and it didn't work because it said Firefox had disabled it. I then stupidly disabled all plugins and reset Firefox. Now all my history, bookmarks, favorites and website addresses and information is gone. It also changed my homepage from msn to Firefox but I have managed to reset that. But I am lost without my website address and bookmarks.

所有回覆 (1)

more options

Firefox should have imported the bookmarks when you reset Firefox.

If you reset Firefox then a new profile is created and some of your data (bookmarks, passwords, cookies, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).

You can recover more data from the old profile (be cautious with doing that).


You have an outdated Java plugin (7 Update 7) that has been disable for security reasons.
You will have to update to the latest Java 7 Update 9 version.

Update the Java plugin to the latest version.

See Java Platform > Java SE 7U9 or Java 6U37 (Download JRE)