為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Websites don't load. Only blue title bar appears.

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 stringed

more options

Often, website doesn't completely load the first time. Only the thin blue title strip at the very top of the page appears. The rest of the page is blank. Usually, the page will load if I re-click on link, but it is an annoyance. What is the problem?

Often, website doesn't completely load the first time. Only the thin blue title strip at the very top of the page appears. The rest of the page is blank. Usually, the page will load if I re-click on link, but it is an annoyance. What is the problem?

被選擇的解決方法

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

After opening Windows Firewall in the Start box, I discovered Firefox was not even showing in the list of allowed programs. I have added it and am optimistic this was the problem.