Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I correct pages flashing and going black when i scroll even though I have reinstalled?

  • 2 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 clayhelen

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

Frequently but not always areas of the Firefox window turn black. This includes menus and data entry fields. Sometimes a page opens OK but goes black as soon as I begin to scroll using the mouse or the scroll bar. At random positions in the scroll the page reappears but the problem persists. If I run Firefox in SAFE mode, the problem goes away. I have tried uninstalling and reinstalling Firefox with no success. I have also tried disabling plugins without success. Also, I have used the "reset Firefox" option without success.

被選擇的解決方法

Try to disable hardware acceleration in Firefox.

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

選擇的解決方法

Try to disable hardware acceleration in Firefox.

COR-EL Thanks for your help! Disabling hardware acceleration improved but did not solve the problem. Also disabling WebGL seems to have corrected the problem.