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Since changing from IE to Mozilla Firefox, I cannot contact the website Quill.com. (Only website giving me trouble).

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  • 最近回覆由 cor-el

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I changed from IE to Firefox in November 2012 (because Google no longer supported Windows XP. Ever since then, when I try to enter Quill.com from the Google search, or by typing in the address, the address just blinks, but never goes to the Quill website. None of the other websites I regularly visit has this problem.

I changed from IE to Firefox in November 2012 (because Google no longer supported Windows XP. Ever since then, when I try to enter Quill.com from the Google search, or by typing in the address, the address just blinks, but never goes to the Quill website. None of the other websites I regularly visit has this problem.

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You can try some basic steps like these:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: