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My firefox keeps crashing and I dont know what to do?

  • 1 回覆
  • 35 有這個問題
  • 3 次檢視
  • 最近回覆由 ideato

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My firefox web browser keeps crashing and it just doesnt turn on. It crashes when i try to turn it on. It dosent work in Safety mode or after reseting it. I have uninstalled and installed it, it worked once but now it is crashing again.

My firefox web browser keeps crashing and it just doesnt turn on. It crashes when i try to turn it on. It dosent work in Safety mode or after reseting it. I have uninstalled and installed it, it worked once but now it is crashing again.

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Hello filipstanislawski, can you open firefox and paste the crash Report ID ? , if yes see how to do that : Get help fixing this crash

definitely see :

https://support.mozilla.org/en-US/questions/946561

https://support.mozilla.org/en-US/questions/946667


thank you