為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to switch off password saving

  • 4 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 Anthorin

more options

Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

所有回覆 (4)

more options

I didn't see any Norton Related applications or products in your system details but I just want to verify if you are using a Norton product on your PC?

Resetting FF generally fixes most issues (keeps bookmarks & passwords) Try resetting FF as indicated below to see if this fixes the problem. It could have been something got checked, altered etc. at sometime for whatever reason.

Please see the following:

Refresh Firefox - reset add-ons and settings

more options

Thank you for the response. I do indeed use Norton and it seems this seems to be part of the issue. I reset Firefox as suggested but as soon as I enable the extension "Norton Toolbar 2012.5.10.1" the "Remember passwords for site" becomes checked but grayed out. After that it is not possible to uncheck it.

I presume from your comments that this is a known Norton issue? Are you aware of a fix?

more options
more options

Frustrating - no reported fix despite this being an issue for more than a year with Norton. :-(