How can i stop firefox crashing, after about 5 minutes of use, typically with closing a tab?
Every time i close a tab, firefox crashes. This started happening about 2 days ago, and did not coincide with any updates or software installations. Sometimes firefox will crash justin regular use.
I have updated firefox, plugins, drivers and windows itself.
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Hello fiddlesticks91, can you paste the crash ID ? see :Get help fixing this crash
thank you
bp-9c9971a3-3ff5-451b-aba4-a8ac62130122 22/01/201310:51 PM bp-06778e3c-b4a2-4036-a477-15ff82130122 22/01/201310:51 PM bp-8cf9df41-9e93-4a27-956e-d6a792130122 22/01/201310:35 PM bp-2e5ec092-0cfc-4b37-bc0b-7d5862130122 22/01/201310:15 PM bp-8ceca606-acd7-4262-b4f8-2280f2130122 22/01/20139:56 PM bp-61c16ec6-8e03-4146-ae4e-5c3432130122 22/01/20136:40 PM bp-2dbc2334-9908-4355-8f22-0bd322130121 22/01/201312:22 AM
由 cor-el 於 修改
The crashes are caused by Norton software like Norton Confidential or Norton Identity Safe as can be seen by the coFFPlgn.dll or couictlr.dll in the crash signature of the crash report (bug 783369).
You can disable Norton extensions/toolbars in Firefox to see if that helps.
Tyler Downer ([/user/633449]), a Mozilla Employee and SUMO Administrator, is looking for users who can help to look into these crashes and they can contact him via a PM.