Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I switched from Wildblue to Exede and immediately started getting content encoding errors on sites that worked before.

  • 7 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

...even before the installer left. He said it was the website, but now FARK and alot of my favorites just show content encoding error. Tech support said website issues or browser problems. All we did was put in a new satellite dish and modem. All of my basic account info stays the same - e-mail, passwords, etc. Why did this happen and is there something I can do to fix it. The installer is baffled. Says he's never heard of it.

...even before the installer left. He said it was the website, but now FARK and alot of my favorites just show content encoding error. Tech support said website issues or browser problems. All we did was put in a new satellite dish and modem. All of my basic account info stays the same - e-mail, passwords, etc. Why did this happen and is there something I can do to fix it. The installer is baffled. Says he's never heard of it.

所有回覆 (7)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Thank you for taking the time to respond. Not only did that not fix it, when the browser reopened, this page: http://www.mozilla.org/en-US/firefox/18.0.1/firstrun/ ..popped up with the same content encoding error message.

more options

See:

You can try to reset (power off/on) the router.


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

Powering down the router and modem, or resteeing, does not fix the problem. The Viasat (they own both Wildblue and Exede) Tech gave me the same bad advice I saw in another post here: Go into about:config and change the network accept encoding from gzip,deflate to true. This IS bad advice. What it did was allow me to access all of the websites I got the content encoding error from (good) and also KILLED gmail, google ads and google search! So I went back and did the default reset, and now its the same problem. Sigh. Any other work arounds?

more options

when I try to go here: http://kb.mozillazine.org/Error_loading_websites - as suggested, I get the same content encoding error. The only way to do that at this point in time would be to go back and reset to true again.

more options

I downloaded Google Chrome and I get the error message 330:

This webpage is not available The webpage at http://www.wunderground.com/ might be temporarily down or it may have moved permanently to a new web address. Error 330 (net::ERR_CONTENT_DECODING_FAILED): Unknown error.

...on all of the same pages that Firefox can't open.

...so this may be more of an issue with the satellite provider than the browser?

more options

That is gzip encoded content on the www.wunderground.com page.

Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.