為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I just changed my windows user (disabled the old user) and after changing enabled back to original user, all my Firefosx settings+Bookmarks+History is gone!!!!

more options

I checked & there is only 1 "default" profile, there are no auto backups of the bookmarks (other than today's), History is also only today's. Somehow changing the USER on my machine to administrator & then back to User again, some files & settings are misplaced or deleted. I have used file-recovery software & recovered all files that were deleted & saved them in a partition in case I can use it.

Please help me recover my Bookmarks & History. Thanks A MILLION !!!!

I checked & there is only 1 "default" profile, there are no auto backups of the bookmarks (other than today's), History is also only today's. Somehow changing the USER on my machine to administrator & then back to User again, some files & settings are misplaced or deleted. I have used file-recovery software & recovered all files that were deleted & saved them in a partition in case I can use it. Please help me recover my Bookmarks & History. Thanks A MILLION !!!!

所有回覆 (4)

more options

Can you find any other folders under Firefox\Profiles in your recovered files or a backup? Note that the folders occur in pairs, and the one under Local Settings is just the browser cache; you want the other one.

more options
more options

Dear jscher2000 I found 8 profile files in recovered files (mostly the same name but different contents) but seem to be incomplete (only 1 seem to have a "places.sqlite" file which was too small, smaller than the current almost empty bkmrks+history one). I can't really tell if they are any good or not. I tried to attach the folder so u can see the files & tell me if they're any good & what I should do with them, but apparently I need an email address to send to. PLEASE HELP, thx a million. I'll try your website too, otherwise please tell me how I can send the files. thx again.

Saeed (ssaghafi@mvp-consultants.fr)

由 Saghafi 於 修改

more options

Hi Saghafi, I got your email, and I do not see any files that look like a fully running installation of Firefox. It appears the file recovery did not recover the right directories or the files are scrambled around in different locations. Assuming you have the recovered files on searchable media, can you find anything in other locations by looking for either of the following:

places.sqlite
bookmarks-2013*.json

Please ignore any files found in the Cache folders.