為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why do email attachments always download as generic "viewattachment" and no file type?

  • 2 回覆
  • 8 有這個問題
  • 2 次檢視
  • 最近回覆由 corb555

more options

I am using Optimum Online Webmail and everytime an attachment is emailed to me, it downloads as "viewattachment" and I have to manually change the name of the file AND the extension in order for it to open properly in the application used. I didn't use to have to do this and it seems it's only been recent, so I'm not sure what has changed. I am using the newest version of Firefox on a Mac OS X. The same thing happens with opening email in Firefox in Internet Explorer, so it's not a Mac problem. I also contacted Optimum and they said it's a Firefox problem. Lastly, I tried assigning the correct applications to use upon opening certain file types in Firefox preferences and that didn't work either. I still have the same issue. Please advise as soon as possible as it's quite annoying to have to do this all the time. Other than this problem, I think Firefox is the best browser out there.

I am using Optimum Online Webmail and everytime an attachment is emailed to me, it downloads as "viewattachment" and I have to manually change the name of the file AND the extension in order for it to open properly in the application used. I didn't use to have to do this and it seems it's only been recent, so I'm not sure what has changed. I am using the newest version of Firefox on a Mac OS X. The same thing happens with opening email in Firefox in Internet Explorer, so it's not a Mac problem. I also contacted Optimum and they said it's a Firefox problem. Lastly, I tried assigning the correct applications to use upon opening certain file types in Firefox preferences and that didn't work either. I still have the same issue. Please advise as soon as possible as it's quite annoying to have to do this all the time. Other than this problem, I think Firefox is the best browser out there.

所有回覆 (2)

more options
more options

i have the same problem. this only happens with Firefox, not any other browser and seems to only happen with Optimum webmail. I can download from other sites fine with Firefox, and can download from Optimum fine with IE, Chrome, and Safari. This started a few months ago.