為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 19.0.2 crashes every 2 minutes

more options

I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports-

bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM
1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM
a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM
bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM

Plz Help

I am using Firefox 19(latest version 19.0.2 daily updated)os is win 7 64 bit ,antivirus bitdefender .Prob is FF crashes every 2 mins!! So horrible!! Is it related to windows genuine check? Here are my latest 4 crash reports- <pre><nowiki>bp-ef24252c-49d5-4ae4-9177-a69d12130323 3/23/2013 1:13 PM 1e5c520a-52c5-4ec6-82fa-a128b5f27993 3/23/2013 12:22 PM a163c005-22f3-4910-bdf8-d164a5fb6b97 3/17/2013 10:50 PM bp-a0492f93-ffae-491b-a504-7ea6c2130317 3/17/2013 10:31 PM </nowiki></pre> Plz Help

由 pc28 於 修改

所有回覆 (5)

more options

hey,

can you start Firefox in safe mode and check if its working or not?

Thanks Swarnava

由 Swarnava Sengupta 於 修改

more options

It's because of spyware problem


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

由 iamjayakumars 於 修改

more options

Thanks Ajay.Yes I think it was a spyware problem.Still I am not sure it has gone.wait for another day!

more options

It because of the spyware u are using . kindly uninstall it and see whether the firefox is working fine or not !! I presume it will work fine

more options

It's completely due to firefox and can be easily mitigated by uninstalling all the spyware! Plus,It's highly recommended that you scan your PC with an antivirus because it might also be a problem!